On-Site IT & Systems Support Technician

L3Harris Technologies; Huntsville (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

L3Harris Technologies is seeking an experienced Desktop Support Technician to deliver advanced on-site technical consultation and support at our Huntsville, AL location. You will partner with manufacturing, engineering and business teams to assess needs, risks, and IT solutions that maximize uptime and data integrity.

The role requires strong analytical skills and the ability to lead technology improvement efforts in a complex industrial environment, with an on-site schedule and a focus on

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

Responsibilities

• Work with users to understand their technology needs and determine the tools required to support their work.
• Identify and recommend hardware, software, and technology solutions that help the business operate effectively.
• Evaluate technology risks and identify solutions that reduce business disruption and improve reliability.
• Provide guidance to manufacturing, engineering, and other business teams regarding technology decisions and solutions.
• Review existing technology and recommend improvements, standards, and long‑term solutions that support business needs.
• Help determine when technology should be purchased, upgraded, replaced, or retired.
• Compare technology options and recommend solutions that best meet business and operational requirements.
• Lead technology improvement efforts that help the organization operate more effectively and reduce operational risk.
• Analyze system performance, assess capacity requirements, and identify underlying causes of technology issues that may impact operational performance.
• Develop and recommend improvements to technology configurations and processes that enhance reliability, security, compliance, and long‑term effectiveness.
• Prioritize and lead technology improvements that support business operations, reduce operational risk, and minimize business disruption.

Skills

Troubleshooting

Networking

ServiceNow

Remote management

Monitoring software

ERP/MES/SCADA

Education

High School diploma or equivalent

Associate degree with 4+ years experience

Job description

L3Harris Technologies is seeking an experienced Desktop Support Technician to deliver advanced on-site technical consultation and support at our Huntsville, AL location. You will partner with manufacturing, engineering and business teams to assess needs, risks, and IT solutions that maximize uptime and data integrity.

The role requires strong analytical skills and the ability to lead technology improvement efforts in a complex industrial environment, with an on-site schedule and a focus on