On-Site Desktop Support Engineer

L3Harris Technologies, Inc.

West Palm Beach (FL)

On-site

USD 54,000 - 78,000

Full time

14 days+
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Benefits offered by this job

Health insurance
Disability insurance
401(k) match
Flexible spending accounts
Education assistance
Parental leave
Paid time off
Company-paid holidays

Job summary

L3Harris Technologies is seeking an experienced Desktop Support Technician to provide advanced on-site IT consultation and support at the West Palm Beach facility. You will partner with manufacturing, engineering, and business teams to evaluate needs, assess risks, and recommend IT solutions that maximize uptime and data integrity.

Responsibilities include troubleshooting hardware/software, evaluating technology options, and leading improvement efforts in a fast-paced, industrial environment.

Qualifications

  • Experience with hardware and software troubleshooting in enterprise environments.
  • Ability to identify solutions that ensure system uptime and data integrity.
  • Familiarity with networking basics (TCP/IP, VPNs) and cybersecurity fundamentals.

Responsibilities

  • Collaborate with users to understand technology needs and determine required tools.
  • Identify hardware, software, and tech solutions to support operations.
  • Evaluate risks and propose solutions to reduce disruption and improve reliability.
  • Provide guidance to manufacturing, engineering, and business teams on technology decisions.
  • Review and promote improvements to standards and long‑term solutions.

Skills

Hardware Troubleshooting
Software Troubleshooting
Networking basics
Remote management tools
ServiceNow
Monitoring software

Education

High School Diploma

Tools

ServiceNow
Remote management tools
Monitoring software

Job description

L3Harris Technologies is seeking an experienced Desktop Support Technician to provide advanced on-site IT consultation and support at the West Palm Beach facility. You will partner with manufacturing, engineering, and business teams to evaluate needs, assess risks, and recommend IT solutions that maximize uptime and data integrity.

Responsibilities include troubleshooting hardware/software, evaluating technology options, and leading improvement efforts in a fast-paced, industrial environment.

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