Industrial IT Desktop Support Engineer (Onsite)

L3Harris Technologies, Inc.

Camden (AR)

On-site

USD 52,000 - 76,000

Full time

8 hours ago
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Job summary

L3Harris Technologies, Inc. is seeking a Desktop Support Technician to provide advanced on-site IT support for users, manufacturing, engineering, and business teams at our Camden, AR location.

You will evaluate operational technology needs, assess risks, and recommend IT solutions to maintain system uptime, data integrity, and business resiliency. The role requires strong analytical and technical skills to lead technology improvement efforts in a complex industrial environment.

Qualifications

  • Experience providing on-site technical consultation and IT solutions.
  • Ability to evaluate operational technology needs and assess risks.
  • Strong analytical, problem-solving skills and attention to detail.

Responsibilities

  • Work with users to understand technology needs and determine tools required.
  • Identify hardware/software/technology solutions to support business operations.
  • Evaluate technology risks and implement solutions to reduce disruption and improve reliability.
  • Guide teams on technology decisions and best practices.
  • Review and improve technology configurations, standards, and long-term solutions.
  • Lead improvements to reduce operational risk and enhance security and compliance.

Skills

Troubleshooting hardware
Networking concepts
Communication
Independent work

Education

High School Diploma or equivalent
Associate's Degree

Tools

ServiceNow
Remote management tools
Monitoring software
ERP/MES/SCADA

Job description

L3Harris Technologies, Inc. is seeking a Desktop Support Technician to provide advanced on-site IT support for users, manufacturing, engineering, and business teams at our Camden, AR location.

You will evaluate operational technology needs, assess risks, and recommend IT solutions to maintain system uptime, data integrity, and business resiliency. The role requires strong analytical and technical skills to lead technology improvement efforts in a complex industrial environment.

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