On-Site IT Support Technician for Enterprise & Dealerships

Penske Automotive Group; Bloomfield Hills (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Penske Automotive Group in Bloomfield Hills, MI seeks an IT Support Technician to resolve technical issues across dealerships and corporate HQ. The role involves phone-based call center support for dealerships and on-site support at headquarters.

You will provision accounts, support Microsoft 365, AD/Exchange, Windows desktops, mobile devices, and VOIP, with after-hours rotation and occasional travel. Associates degree required; two years' experience expected; growth through training.

Qualifications

• Associates Degree in computer sciences or related field.
• Two years of related technology experience.
• Willingness to grow through training.
• Experience with Microsoft 365, AD, Exchange, Windows.

Responsibilities

• Provide primary technical support via phone and on-site at HQ.
• Provision accounts and manage access to cloud apps.
• Troubleshoot and resolve incidents via ticketing system.
• Adhere to corporate policies and document solutions.
• Occasional travel and after-hours support.

Skills

Microsoft 365

Active Directory

Exchange Online

Teams

Windows OS

Mobile devices

VOIP systems

Education

Associate degree in computer science

Job description

Penske Automotive Group in Bloomfield Hills, MI seeks an IT Support Technician to resolve technical issues across dealerships and corporate HQ. The role involves phone-based call center support for dealerships and on-site support at headquarters.

You will provision accounts, support Microsoft 365, AD/Exchange, Windows desktops, mobile devices, and VOIP, with after-hours rotation and occasional travel. Associates degree required; two years' experience expected; growth through training.