On-Site IT Support Tech (Detroit) for Automotive Systems

Blue Chip Talent

Ann Arbor (MI)

On-site

USD 26,174 - 27,552

Full time

14 days+

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Benefits offered by this job

Medical insurance
Vision insurance
401(k)

Job summary

A leading talent organization is seeking a Technical Support Specialist to assist users with hardware and software troubleshooting on-site in Detroit. Responsibilities include supporting automotive system setups and resolving technical issues, requiring a year of experience in technical support and proficiency in Windows. This full-time position offers competitive pay and benefits including medical and vision insurance.

Qualifications

  • 1 year of experience in a help desk or technical support role.
  • Proficient in Windows operating systems and Active Directory.
  • Familiar with ticketing systems like ServiceNow or Zendesk.

Responsibilities

  • Support end users with the setup and coding of automotive systems.
  • Troubleshoot technical issues using GUI tools.
  • Document support activities within a ticketing system.

Skills

Help desk experience
Proficiency with Windows OS
Strong troubleshooting skills

Tools

ServiceNow
Zendesk
Active Directory

Job description

A leading talent organization is seeking a Technical Support Specialist to assist users with hardware and software troubleshooting on-site in Detroit. Responsibilities include supporting automotive system setups and resolving technical issues, requiring a year of experience in technical support and proficiency in Windows. This full-time position offers competitive pay and benefits including medical and vision insurance.
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