On-Site IT Support Tech (Detroit) for Automotive Systems

Blue Chip Talent; Ann Arbor (MI); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading talent organization is seeking a Technical Support Specialist to assist users with hardware and software troubleshooting on-site in Detroit. Responsibilities include supporting automotive system setups and resolving technical issues, requiring a year of experience in technical support and proficiency in Windows. This full-time position offers competitive pay and benefits including medical and vision insurance.

Qualifications

• 1 year of experience in a help desk or technical support role.
• Proficient in Windows operating systems and Active Directory.
• Familiar with ticketing systems like ServiceNow or Zendesk.

Responsibilities

• Support end users with the setup and coding of automotive systems.
• Troubleshoot technical issues using GUI tools.
• Document support activities within a ticketing system.

Skills

Help desk experience

Proficiency with Windows OS

Strong troubleshooting skills

Tools

ServiceNow

Zendesk

Active Directory

Job description

A leading talent organization is seeking a Technical Support Specialist to assist users with hardware and software troubleshooting on-site in Detroit. Responsibilities include supporting automotive system setups and resolving technical issues, requiring a year of experience in technical support and proficiency in Windows. This full-time position offers competitive pay and benefits including medical and vision insurance.