On-Site IT Support Tech – Fast, Hands-On Impact

Logyper; New York (NY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid training

Flexible schedule

Overtime pay

Job summary

Logyper is seeking an experienced on-site IT Support specialist to keep small and mid-sized NYC businesses productive. You will diagnose and repair hardware and software on Windows and macOS, install and configure apps, and maintain servers and office networks.

Travel to client sites in Manhattan and Brooklyn, with occasional other boroughs, and work flexible hours including weekends as needed. You will document work, communicate clearly with clients, and deliver fast, reliable solutions that

Qualifications

• 3+ years of hands-on IT support, computer repair, or related experience.
• Strong experience with Windows and MacOS, hardware diagnostics, and troubleshooting.
• Basic knowledge of networking and office IT setups.
• Excellent analytical and problem-solving skills.
• Professional verbal and written communication skills.
• Highly organized, proactive, and comfortable working independently at client sites.
• Ability to lift and handle computer equipment safely.

Responsibilities

• Respond promptly to client requests for same-day or scheduled IT support.
• Troubleshoot, repair, and maintain desktops, laptops, servers, and other business hardware.
• Install, configure, and maintain software applications and operating systems.
• Perform basic network setup, configuration, and troubleshooting for small offices.
• Conduct diagnostics, recommend repairs, and perform preventive maintenance.
• Maintain accurate service records and report on completed work.
• Explain technical issues clearly and professionally to clients.
• Travel to client sites in Manhattan, Brooklyn, and occasionally other NYC boroughs.
• Work flexible hours, including weekends and after-hours emergencies as needed.

Skills

Windows & MacOS troubleshooting

Hardware diagnostics

Networking basics

Customer communication

Independent work

Tools

CompTIA A+

Network+

VOIP systems

Job description

Logyper is seeking an experienced on-site IT Support specialist to keep small and mid-sized NYC businesses productive. You will diagnose and repair hardware and software on Windows and macOS, install and configure apps, and maintain servers and office networks.

Travel to client sites in Manhattan and Brooklyn, with occasional other boroughs, and work flexible hours including weekends as needed. You will document work, communicate clearly with clients, and deliver fast, reliable solutions that