IT Support Technician (Part Time)

Logyper; New York (NY); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid training

Flexible schedule

Overtime pay

Descrizione del lavoro

Logyper is seeking an experienced on-site IT Support specialist to keep small and mid-sized NYC businesses productive. You will diagnose and repair hardware and software on Windows and macOS, install and configure apps, and maintain servers and office networks.

Travel to client sites in Manhattan and Brooklyn, with occasional other boroughs, and work flexible hours including weekends as needed. You will document work, communicate clearly with clients, and deliver fast, reliable solutions that

Competenze

• 3+ years of hands-on IT support, computer repair, or related experience.
• Strong experience with Windows and MacOS, hardware diagnostics, and troubleshooting.
• Basic knowledge of networking and office IT setups.
• Excellent analytical and problem-solving skills.
• Professional verbal and written communication skills.
• Highly organized, proactive, and comfortable working independently at client sites.
• Ability to lift and handle computer equipment safely.

Mansioni

• Respond promptly to client requests for same-day or scheduled IT support.
• Troubleshoot, repair, and maintain desktops, laptops, servers, and other business hardware.
• Install, configure, and maintain software applications and operating systems.
• Perform basic network setup, configuration, and troubleshooting for small offices.
• Conduct diagnostics, recommend repairs, and perform preventive maintenance.
• Maintain accurate service records and report on completed work.
• Explain technical issues clearly and professionally to clients.
• Travel to client sites in Manhattan, Brooklyn, and occasionally other NYC boroughs.
• Work flexible hours, including weekends and after-hours emergencies as needed.

Conoscenze

Windows & MacOS troubleshooting

Hardware diagnostics

Networking basics

Customer communication

Independent work

Strumenti

CompTIA A+

Network+

VOIP systems

Descrizione del lavoro

Logyper helps businesses keep their technology running smoothly. From hardware repair to network troubleshooting and general IT support, we ensure small and mid-sized businesses in Manhattan and Brooklyn stay productive and downtime-free.

At Logyper, we don’t just fix problems — we create stable, reliable systems that help our clients get back to work quickly. If you enjoy hands-on technical work, solving problems on-site, and making an immediate impact for businesses, this role is for you.

Purpose of the Position:

Provide fast, professional on-site IT support and computer repair for businesses. Troubleshoot and resolve hardware and software issues, ensuring clients can operate efficiently and without interruptions.

Responsibilities:

Respond promptly to client requests for same-day or scheduled IT support.

Troubleshoot, repair, and maintain desktop and laptop computers, servers, and other business hardware.

Install, configure, and maintain software applications and operating systems.

Perform basic network setup, configuration, and troubleshooting for small offices.

Conduct diagnostics, recommend repairs, and perform preventive maintenance.

Maintain accurate service records and report on completed work.

Explain technical issues clearly and professionally to clients.

Travel to client sites in Manhattan, Brooklyn, and occasionally other NYC boroughs.

Work flexible hours, including weekends and after-hours emergencies as needed

Knowledge, Skills, and Experience Requirements:

3+ years of hands-on IT support, computer repair, or related experience.

Strong experience with Windows and MacOS, hardware diagnostics, and troubleshooting.

Basic knowledge of networking and office IT setups.

Excellent analytical and problem-solving skills.

Professional verbal and written communication skills.

Highly organized, proactive, and comfortable working independently at client sites.

Ability to lift and handle computer equipment safely.

Customer Relationship

Personal Evolution

Autonomy

Administrative Work

Technical Expertise

Responsibilities

• Respond promptly to client requests for same-day or scheduled IT support.
• Troubleshoot, repair, and maintain desktop and laptop computers, servers, and other business hardware
• Install, configure, and maintain software applications and operating systems.
• Perform basic network setup, configuration, and troubleshooting for small offices.
• Conduct diagnostics, recommend repairs, and perform preventive maintenance.
• Maintain accurate service records and report on completed work.
• Explain technical issues clearly and professionally to clients.
• Travel to client sites in Manhattan, Brooklyn, and occasionally other NYC boroughs.
• Work flexible hours, including weekends and after-hours emergencies as needed.

Must Have

• 3+ years of hands-on IT support, computer repair, or related experience.
• Strong experience with Windows and MacOS, hardware diagnostics, and troubleshooting.
• Basic knowledge of networking and office IT setups.
• Excellent analytical and problem-solving skills.
• Professional verbal and written communication skills.
• Highly organized, proactive, and comfortable working independently at client sites.
• Ability to lift and handle computer equipment safely.

Nice to have

• CompTIA A+, Network+, or equivalent certifications.
• Experience with VOIP systems or small office networks.
• Previous customer-facing experience in a professional services environment.
• Driving license

What's great in the job?

• Work directly with NYC businesses and see the immediate impact of your work.
• Fast-paced, supportive, and collaborative team culture.
• Opportunity to expand knowledge in IT support and hardware repair.
• Flexible schedule with opportunities for overtime or weekend pay.
• Create content that will help our users on a daily basis
• Be part of a growing company that values initiative, problem-solving, and client satisfaction.

Each employee has a chance to see the impact of his work.You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weeklysports sessions, team building events, monthly drink, and much more

Competitive salary and hourly rates based on experience

Trainings

Paid training opportunities.

No cubicle

On-site work at client locations — no cubicle!