On-Site IT Support Specialist — Atlanta

Kopius; Atlanta (GA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

12 weeks parental leave

Medical, dental, and vision insurance

401(k) with 4% company match

Disability and life insurance

Professional Development Fund

Career growth

Job summary

Kopius is seeking an IT Support Analyst to join our Atlanta team on-site. As the primary IT contact for the Atlanta office, you will work closely with our centralized IT team in Argentina to ensure smooth day-to-day operations.

You will support Microsoft 365 technologies, Azure AD, Intune, and basic networking, while coordinating with external vendors and handling office infrastructure. This hands-on role requires strong communication and ownership of local IT health.

Qualifications

• 3–5 years of on-site IT support experience.
• Experience with Microsoft 365 and Azure AD.
• MDM/Intune experience preferred.
• Strong communication and customer service skills.
• Bachelor's degree or equivalent IT experience.

Responsibilities

• Provide on-site IT support to employees in the Atlanta office.
• Troubleshoot hardware and software issues, including laptops, peripherals, printers, and mobile devices.
• Support Microsoft 365 technologies, including Outlook, Teams, OneDrive, and SharePoint.
• Perform basic Microsoft Entra ID (Azure AD) administration, including user support and access-related tasks.
• Support endpoint management through our MDM platform (Microsoft Intune experience preferred).
• Assist with basic networking tasks, including connectivity troubleshooting, Wi-Fi, switches, and office infrastructure.
• Coordinate with external vendors for office IT operations.
• Assist with IT asset management, inventory, equipment deployments, and procurement.

Skills

Microsoft 365

Azure AD

Microsoft Intune

Customer service

Networking basics

Education

Associate's or Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft Intune

MDM

Office 365

Job description

Kopius is seeking an IT Support Analyst to join our Atlanta team on-site. As the primary IT contact for the Atlanta office, you will work closely with our centralized IT team in Argentina to ensure smooth day-to-day operations.

You will support Microsoft 365 technologies, Azure AD, Intune, and basic networking, while coordinating with external vendors and handling office infrastructure. This hands-on role requires strong communication and ownership of local IT health.