On-Site IT Support Engineer: Keep Systems Running

TECEZE; Hesston (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

TECEZE in Hesston, Kansas is seeking a dedicated On-Site IT Support Engineer. The role focuses on providing hands-on IT support, managing local infrastructure, and ensuring operational continuity. Responsibilities include troubleshooting technical incidents, maintaining IT equipment, and conducting preventive maintenance. Candidates should possess strong knowledge of Windows/Mac operating systems, have good communication skills, and familiarity with ITSM processes. Certifications like CompTIA A+ or CCNA are a plus.

Qualifications

• Strong knowledge of Windows/Mac operating systems, hardware, and networking basics.
• Familiarity with ITSM ticketing systems and incident management.
• Ability to conduct preventive maintenance and security checks.

Responsibilities

• Provide on-site support for resolving technical incidents related to infrastructure.
• Perform monitoring of IT equipment and maintenance.
• Offer desktop/user support for troubleshooting hardware and software issues.
• Conduct preventive maintenance activities such as security checks and updates.
• Monitor critical service requests with remote teams as needed.

Skills

Windows/Mac operating systems

Networking basics

Hardware and peripherals

Communication skills

Documentation and reporting

ITSM ticketing systems

Education

Professional certifications (CompTIA A+, Network+, ITIL, or Microsoft/CCNA)

Job description

TECEZE in Hesston, Kansas is seeking a dedicated On-Site IT Support Engineer. The role focuses on providing hands-on IT support, managing local infrastructure, and ensuring operational continuity. Responsibilities include troubleshooting technical incidents, maintaining IT equipment, and conducting preventive maintenance. Candidates should possess strong knowledge of Windows/Mac operating systems, have good communication skills, and familiarity with ITSM processes. Certifications like CompTIA A+ or CCNA are a plus.