On-Site IT Support Engineer — Break/Fix & Hardware

Sourcepass; Town of Islip (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Sourcepass is hiring for an on-site Level I IT Support Engineer to assist clients in Eastern Suffolk County, NY. You will perform Break/Fix resolutions, install new equipment, and ensure secure, properly documented IT operations.

The role requires a degree in IT or related field, strong communication, and the ability to work both independently and within a team in a fast-paced environment. We value diligent, organized professionals who stay current with security practices.

Qualifications

• Bachelor's degree in an IT related curriculum or related field experience.
• Proven Experience as a Support Engineer or relevant position.
• Ability to communicate effectively.
• Able to plan and execute projects efficiently, independently, and effectively.
• Ability to work in a fast-paced environment.
• Ability to work independently and in a team environment.
• Ability to take instruction.
• Excellent organizational and time-management skills.
• In-depth understanding of diverse computer systems.
• Good knowledge of Internet security and data privacy principles.

Responsibilities

• Provide Level I IT Support and Break/Fix resolution.
• Installation of new equipment and services.
• On-site role with coverage in Eastern Suffolk County, NY.
• Communicate clearly with users and stakeholders.
• Document issues and resolutions meticulously.

Skills

Communication skills

Independent work

Team collaboration

Time management

Organizational skills

Education

Bachelor's degree in IT-related field

Tools

Windows OS

ChromeOS

Office 365

Print Server

Active Directory

Google Workspace Admin

Apple MDM

Job description

Sourcepass is hiring for an on-site Level I IT Support Engineer to assist clients in Eastern Suffolk County, NY. You will perform Break/Fix resolutions, install new equipment, and ensure secure, properly documented IT operations.

The role requires a degree in IT or related field, strong communication, and the ability to work both independently and within a team in a fast-paced environment. We value diligent, organized professionals who stay current with security practices.