On-Site IT Support Analyst I

Capital Health System, Inc.

United States

On-site

USD 32,000 - 42,000

Full time

6 days ago

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Benefits offered by this job

Medical Plan

Prescription drug coverage & In-House

Dental Plan

Vision Plan

Retirement Savings and Investment Plan

Paid Time-Off Program

Job summary

Capital Health is seeking an on-site IT Desktop Support Technician to provide direct, hands-on assistance across hospital, clinical, and office environments. You will resolve hardware, software, networking, telecom, and enterprise application issues in person to ensure continuous IT operations.

Education requirements include an Associate degree in IT or related fields, with CompTIA A+ to be obtained within 6 months.

Qualifications

Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Equivalent work experience in IT support roles may be considered.
Experience: One year's prior experience in IT desktop support, break/fix, or hardware troubleshooting is a plus.
Required: CompTIA A+ (must be obtained within 6 months of hire).
Preferred: ITIL Foundation, Microsoft Modern Desktop Administrator, Network+.
Other Credentials: Drivers License

Responsibilities

Provides on-site technical support and troubleshooting for IT-related issues.
Installs, configures, and repairs PCs, laptops, printers, peripherals, and telecom hardware.
Troubleshoots network connectivity issues (wired & wireless) and VoIP phone system issues.
Supports audio‑visual and media equipment setup for meetings and events.
Assists with IT asset deployment, workstation setups, and hardware relocations.