Onsite IT Support Technician - Healthcare (Entry Level)

MetroSys, Inc.; Eugene (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role focuses on troubleshooting and supporting end users, workstations, printers, and common IT systems across hospital and clinic locations.

The ideal candidate is customer-focused and eager to learn, making this an excellent opportunity for individuals beginning their IT careers. Applicants with CompTIA A+ certification or relevant training are encouraged to apply.

Qualifications

• High school diploma or equivalent is required.
• Technical training, vocational education, military training, or entry-level IT experience is needed.
• Strong customer service and communication skills are essential.

Responsibilities

• Provide onsite technical support for hospital and clinic personnel.
• Troubleshoot and resolve issues related to Windows and Microsoft Office.
• Document incidents, requests, and resolutions within the ticketing system.

Skills

Windows 10 and Windows 11

Microsoft Office applications

Computer hardware and peripherals

Basic networking concepts

Customer service skills

Communication skills

Education

High school diploma or equivalent

Technical training or vocational education

Tools

Ticketing systems (ServiceNow, Jira, Zendesk)

Job description

MetroSys, Inc. is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role focuses on troubleshooting and supporting end users, workstations, printers, and common IT systems across hospital and clinic locations.

The ideal candidate is customer-focused and eager to learn, making this an excellent opportunity for individuals beginning their IT careers. Applicants with CompTIA A+ certification or relevant training are encouraged to apply.