On-Site IT Support Administrator — Tech Troubleshooter
Providence
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Job summary
Providence is seeking an IS Support Administrator to be the primary on-site point of contact for caregivers, partners, and customers, resolving issues across hardware, software, and networks. You will diagnose problems quickly, document steps, and coordinate with ITS teams to finalize resolutions.
The role emphasizes patient-centered service within Enterprise Information Services, requiring strong teamwork and adherence to processes.
Qualifications
- 3 years in technical support or 5 years in a high-volume tech call center.
- Experience using knowledge management tools.
- Strong diagnostic skills for hardware, software, and networks.
Skills
Education
Tools
Job description
Providence is seeking an IS Support Administrator to be the primary on-site point of contact for caregivers, partners, and customers, resolving issues across hardware, software, and networks. You will diagnose problems quickly, document steps, and coordinate with ITS teams to finalize resolutions.
The role emphasizes patient-centered service within Enterprise Information Services, requiring strong teamwork and adherence to processes.
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