On-Site IT Specialist — Dental Office Network & Support

Clove Dental; Westwood (CA); Presencial; USD 55 000 - 85 000; Tempo integral

Resumo da oferta

Clove Dental is seeking a hands-on Local IT Specialist to own day-to-day IT, networking, and technical support across our growing network of dental offices. This role is highly hands-on and in-person, with travel between Southern California locations to resolve issues and set up new offices.

The successful candidate will configure networks, install hardware, and support clinical and administrative systems, while helping standardize technology infrastructure for rapid growth.

Qualificações

• Proven experience in IT support, networking, systems administration, or a related technical role.
• Strong understanding of LAN/WAN, TCP/IP, DHCP, DNS, VLANs, VPNs, Wi‑Fi, switches, routers, and firewalls.
• Experience troubleshooting Windows computers and common office hardware.
• Comfortable physically installing equipment and running network cabling.
• Ability to diagnose problems independently and determine practical solutions.
• Comfortable working directly with doctors, office managers, employees, vendors, and contractors.
• Strong organizational and documentation skills.
• Ability to prioritize urgent issues across multiple locations.
• Valid driver's license and reliable transportation.
• Ability and willingness to travel between Clove Dental offices throughout Southern California.
• Must be comfortable working in person five days per week.
• Ability to provide occasional after-hours or on-call support for urgent IT issues.

Responsabilidades

• Set up, configure, troubleshoot, and maintain routers, switches, firewalls, access points, and Wi‑Fi networks.
• Diagnose and resolve internet, LAN/WAN, DHCP, DNS, IP addressing, VPN, and connectivity issues.
• Install and terminate Ethernet/network cabling, including running and organizing cables throughout offices.
• Maintain organized network closets, patch panels, switches, and related infrastructure.
• Troubleshoot ISP and network outages and coordinate with internet and technology vendors.
• Help standardize network configurations and equipment across Clove Dental locations.
• Maintain secure and reliable connectivity for clinical and administrative systems.
• Provide hands‑on support for computers, monitors, printers, scanners, phones, tablets, and other office equipment.
• Install, configure, upgrade, and troubleshoot Windows and macOS workstations.
• Set up computers, user accounts, permissions, email, and other applications for new employees.
• Troubleshoot hardware and software problems quickly to minimize office downtime.
• Support antivirus, endpoint security, operating‑system updates, patch management, backups, and related security systems.
• Coordinate with third‑party vendors and elevate issues when appropriate.

Conhecimentos

LAN/WAN

TCP/IP

DHCP

DNS

VLANs

VPNs

Wi‑Fi

Switches

Routers

Firewalls

Formação académica

Certifications: CompTIA Network+

Certifications: CCNA

Descrição da oferta de emprego

Clove Dental is seeking a hands-on Local IT Specialist to own day-to-day IT, networking, and technical support across our growing network of dental offices. This role is highly hands-on and in-person, with travel between Southern California locations to resolve issues and set up new offices.

The successful candidate will configure networks, install hardware, and support clinical and administrative systems, while helping standardize technology infrastructure for rapid growth.