On-Site IT Site Lead — Mission-Critical Operations

Leidos

Westphalia (MD)

On-site

USD 116,000 - 210,000

Full time

5 days ago
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Benefits offered by this job

Health and Wellness programs
Income Protection
Paid Leave and Retirement

Job summary

Leidos is seeking an experienced IT Site Lead to manage Field Services, Desktop Support, Help Desk and cyber support for the Air Force National Capital Region IT Services program at Joint Base Andrews. You will lead a team of 50+ professionals, manage a multi‑million dollar budget, and ensure on-time delivery and top-tier service to thousands of military and civilian users.

You will collaborate with Chiefs of Operations, provide weekly mission briefs, and drive continuous improvements, ensuring

Qualifications

  • BA/BS in IT or related field with 8+ years of experience, or Masters with 6+ years
  • 10+ years of IT operations support experience
  • 5+ years supervising or leading teams or projects
  • U.S. DoW Secret clearance
  • Experience in IT support in a DoD environment
  • Ability to analyze data and brief senior decision-makers
  • Experience managing direct reports
  • 8140 compliant education, training, or certification within 90 days (e.g., Security+, CISSP, Cyber 101)
  • On-site work at Joint Base Andrews (JBA) required

Responsibilities

  • Serve as the primary Site Lead and POC for the 744CS Commander/Director of Operations
  • Oversee Walk-up Help Desk, Desktop Support, Executive Support and mobile services
  • Manage a multi-million dollar budget and portfolio, with hundreds of assets and tickets
  • Direct a mid-sized team with hiring/promotion decisions and performance reviews
  • Brief leadership on operations updates and mission accomplishments
  • Develop plans for annual technical refresh and continuity of operations
  • Coordinate with Cyber Support Center for incident response and updates

Skills

Leadership
IT operations
Stakeholder briefs
Data analysis

Education

BA/BS in IT or related field

Tools

Remedy
ServiceNow
CCNA
ITIL
PMP

Job description

Leidos is seeking an experienced IT Site Lead to manage Field Services, Desktop Support, Help Desk and cyber support for the Air Force National Capital Region IT Services program at Joint Base Andrews. You will lead a team of 50+ professionals, manage a multi‑million dollar budget, and ensure on-time delivery and top-tier service to thousands of military and civilian users.

You will collaborate with Chiefs of Operations, provide weekly mission briefs, and drive continuous improvements, ensuring

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