On-Site IT Operations & Security Technician

FastTek Global; Carey (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

FastTek Global is looking for a DT Technician to ensure operational stability of DT infrastructure in Carey, Ohio. This role involves providing on-site IT operations support, troubleshooting, and engaging with business customers to deliver excellent service.

Ideal candidates will have over 5 years of IT experience, a Bachelor's degree, and strong problem-solving skills. Join a collaborative team focused on optimizing IT environments and ensuring client satisfaction.

Qualifications

• 5+ years of experience in Information Technology.
• Analytical mindset with strong IT-related knowledge.
• Excellent customer interaction and support skills.

Responsibilities

• Provide on-site IT Operations support for infrastructure.
• Execute incident, problem, and change management processes.
• Face off to business customers ensuring quality service.
• Take ownership of incidents affecting IT environment.

Skills

IT daily operations management

Customer service

Troubleshooting

ITIL processes knowledge

Team collaboration

Education

Bachelor's Degree

Job description

FastTek Global is looking for a DT Technician to ensure operational stability of DT infrastructure in Carey, Ohio. This role involves providing on-site IT operations support, troubleshooting, and engaging with business customers to deliver excellent service.

Ideal candidates will have over 5 years of IT experience, a Bachelor's degree, and strong problem-solving skills. Join a collaborative team focused on optimizing IT environments and ensuring client satisfaction.