On-Site IT & Desktop Support Technician (Army Network)

nFocus Solutions®; Leavenworth (KS); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Holidays

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Job summary

nFocus Solutions is seeking a Desktop and IT support technician to work on site at Fort Leavenworth, reporting to the Army customer and local Program Manager. The role involves maintaining desktop IT software, hardware, and peripherals for a large organization on Government networks; operating video teleconference equipment and ensuring compliance with Army policies.

The candidate should have 1 year of IT infrastructure and desktop administration experience, IA II, and Security+ certification.

Qualifications

• Experience in IT infrastructure operation and desktop administration.
• Ability to troubleshoot hardware and software issues.
• Experience with video teleconferencing equipment is a plus.

Responsibilities

• Maintain desktop IT software, hardware, peripherals and infrastructure.
• Support and maintain phone and video teleconference equipment.
• Monitor systems for Army policies and procedures compliance.
• Assist users in troubleshooting hardware and software issues.
• Prepare weekly and monthly planning and status reports.

Skills

Desktop support

Troubleshooting

Video conferencing

Documentation

Education

DoD 8570.01-M IAT II

Security+ Certification

Bachelor’s IT degree

Job description

nFocus Solutions is seeking a Desktop and IT support technician to work on site at Fort Leavenworth, reporting to the Army customer and local Program Manager. The role involves maintaining desktop IT software, hardware, and peripherals for a large organization on Government networks; operating video teleconference equipment and ensuring compliance with Army policies.

The candidate should have 1 year of IT infrastructure and desktop administration experience, IA II, and Security+ certification.