On-Site IT Desktop Support Specialist - Traverse City

State-Savings-Bank; Traverse City (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

State Savings Bank is seeking a Desktop Support Specialist to provide prompt, friendly service to team members with a “Yes, I can” mindset. This in-person role requires presence in Traverse City, MI, and availability Monday through Saturday.

Responsibilities include user support, imaging/replacement, and hands-on desktop hardware, OS, and software support, as well as printer/scanner support and handling loan processing software suites.

Responsibilities

• Tech Support (user issues, phone support, email)
• Desktop Imaging and replacement
• Desktop hardware, operating systems and client-side software
• Printers/Scanners
• Loan Processing Software (LPL, Mortgage Processing, etc.)
• Other duties as assigned or necessary

Tools

Active Directory (User Admin)

Horizon/FSI Image Center

Secure Exchange

MS365

Kace

Mitel

Job description

State Savings Bank is seeking a Desktop Support Specialist to provide prompt, friendly service to team members with a “Yes, I can” mindset. This in-person role requires presence in Traverse City, MI, and availability Monday through Saturday.

Responsibilities include user support, imaging/replacement, and hands-on desktop hardware, OS, and software support, as well as printer/scanner support and handling loan processing software suites.