On-Site Internet Installation Specialist

Nextlink Internet; Burleson (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink Internet in Hudson Oaks, Texas is seeking a Field Installation Technician to install, service, and troubleshoot residential and business Internet connections at customer locations. You will install equipment, run cabling, and verify service quality on site.

The role requires strong customer service, problem-solving, and the ability to work outdoors in varying weather, with occasional on-call duties.

Qualifications

• Must be professional in dress, speech, and manner.
• Ability to work independently with sound judgement.
• Ability to work in a fast-paced, high-change environment.
• Desire to learn and stay current with technology.
• Must pass drug screening and criminal background check; valid driver's license with clean record.

Responsibilities

• Perform site surveys to evaluate serviceability.
• Diagnose customer problems at service calls and restore service.
• Install Internet service for new customers, including mounting equipment.
• Configure routers and customer computers for access.
• Perform equipment upgrades and on-call support as needed.

Skills

Customer service

Technical ability

Independent work

Time management

Learning mindset

Problem solving

Job description

Nextlink Internet in Hudson Oaks, Texas is seeking a Field Installation Technician to install, service, and troubleshoot residential and business Internet connections at customer locations. You will install equipment, run cabling, and verify service quality on site.

The role requires strong customer service, problem-solving, and the ability to work outdoors in varying weather, with occasional on-call duties.