Field Installation Tech - On-Site & Customer Service

Nextlink Internet; Temple (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid time off

Paid training

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink Internet is seeking a Field Installation Technician in Temple, TX. You will perform on-site customer installations, troubleshoot service calls, and update databases.

The role requires climbing, outdoor work in varying weather, and using installation tools to deploy Cat5e or fiber, plus configuring customer equipment and routers. The position offers a 40-hour week with flexible scheduling, overtime as needed, and on-the-job training.

Qualifications

• High school diploma or GED required.
• Excellent customer service and technical ability.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Willingness to pass drug screening and criminal background check.
• Ability to use hand tools to install equipment.

Responsibilities

• Perform site surveys to evaluate serviceability for potential customers.
• Diagnose customer problems at service calls and restore service.
• Install new customers with Internet service and run cables to customer locations.
• Configure routers and customer devices for Internet access.
• Perform equipment upgrades for existing customers.
• Work on-site at customer locations, including outdoor installations and elevated work.

Job description

Nextlink Internet is seeking a Field Installation Technician in Temple, TX. You will perform on-site customer installations, troubleshoot service calls, and update databases.

The role requires climbing, outdoor work in varying weather, and using installation tools to deploy Cat5e or fiber, plus configuring customer equipment and routers. The position offers a 40-hour week with flexible scheduling, overtime as needed, and on-the-job training.