On-Site Inside Sales: Vacuum Parts & Solutions

Atlas Copco North America LLC; Michigan City (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Culture of trust

Career growth

Innovation driven

Compensation & benefits

Health & well-being

Job summary

Atlas Copco North America LLC in Michigan City, IN, is seeking an Inside Sales representative to drive parts revenue by delivering timely quotations, identifying upsell opportunities, and delivering responsive customer support. You will collaborate with field sales and service teams to maximize customer value and retention and report to the Regional Service Sales Manager.

Responsibilities include generating precise quotes, following up on opportunities, recommending products, and maintaining

Qualifications

• Minimum 2 years in parts or industrial sales.
• Provide and upsell quotes.
• Recommend products per client needs.
• Follow up on quotes.
• Pass leads to SSEs.
• Source sales via inbound leads, email, calls.
• Maintain vacuum product and vendor knowledge.
• Strong sales and negotiation skills.
• Knowledge or quick learning of vacuum equipment.
• Detail-oriented for accurate quotes and orders.
• Prioritize tasks and meet deadlines.
• Experience with CRM (e.g., C4C/SAP).
• Proficient in Microsoft Office.
• Collaborate with sales, service, internal teams.
• Customer-focused and service committed.
• Self-motivated with proactive sales.
• KPI-driven (quote volume, hit rate).
• Help improve sales processes.

Responsibilities

• Develop and deliver timely, precise parts quotations in response to customer inquiries to ensure responsiveness, professionalism, and increased order conversion rates.
• Proactively identify and recommend complementary parts, kits, and consumables tailored to customer needs to enhance average order value and provide comprehensive solutions.
• Systematically follow up on all open quotations and customer opportunities to maximize success rates, improve pipeline conversion, and drive revenue growth.
• Analyze customer requirements and application needs against product offerings to provide technically suitable solutions that enhance customer satisfaction and foster long-term retention.
• Generate new sales opportunities by responding to inbound leads and engaging proactively with outbound efforts to expand the active customer base and grow the sales pipeline.
• Collaborate with field sales, service, and technical teams on identified opportunities to support cross-selling of services, repairs, and agreements, maximizing total account value.
• Maintain and continuously enhance product, application, and vendor knowledge to ensure accurate quoting, strong technical credibility, and effective customer support.
• Coordinate order processing and customer communication throughout the sales cycle to ensure accurate execution, on-time delivery, and a superior customer experience.

Skills

Parts sales

Industrial sales

CRM

Microsoft Office

Negotiation skills

Customer-focused

Self-motivated

KPI-driven

Tools

C4C

SAP

Job description

Atlas Copco North America LLC in Michigan City, IN, is seeking an Inside Sales representative to drive parts revenue by delivering timely quotations, identifying upsell opportunities, and delivering responsive customer support. You will collaborate with field sales and service teams to maximize customer value and retention and report to the Regional Service Sales Manager.

Responsibilities include generating precise quotes, following up on opportunities, recommending products, and maintaining