Inside Sales Team Lead – Houston (Onsite)

Atlas Copco; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Atlas Copco in Houston seeks an Inside Sales Team Leader to develop the service business and drive market share by effectively managing and developing the inside sales team in two territories. You will lead the team, collaborate with operations, and implement best practices to deliver high-quality products and solutions for our customers.

The role emphasizes leadership, process optimization, and customer-focused execution with a strong emphasis on developing team competence and driving

Qualifications

• Be willing to develop yourself by learning new skills and increasing knowledge of products, systems and the company’s market.
• Strong verbal and written communication skills with the ability to deliver messages to stakeholders at different levels inside and outside of the organization.
• Bachelor’s degree desirable in management, business, administration, marketing, engineering or other technical specialization.

Responsibilities

• Manage and lead the inside and parts sales team
• Ensure that the necessary process and best practices are implemented and followed up
• Identify, suggest and implement process improvements and best practices
• Monitor and drive activity levels that will lead to the established vision of success for the business
• Follow up the performance of team members while working on their competence development
• Collaborate with operations to best handle inbound and outbound requests, driving a hassle-free experience for our customers
• Optimize and find efficiencies on the call flow to ensure all calls are captured and handled in a timely manner
• Identify competence gaps, plan and implement training plans and conduct performance evaluations

Skills

Communication skills

Customer focus

Risk awareness

Empathy

Assertiveness

Self-motivation

Organizational skills

Willing to learn

Education

Bachelor’s degree desirable (management, business, marketing, engineering)

Job description

Atlas Copco in Houston seeks an Inside Sales Team Leader to develop the service business and drive market share by effectively managing and developing the inside sales team in two territories. You will lead the team, collaborate with operations, and implement best practices to deliver high-quality products and solutions for our customers.

The role emphasizes leadership, process optimization, and customer-focused execution with a strong emphasis on developing team competence and driving