On-Site Inbound Sales & Customer Experience Pro

Randstad USA; Buford (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401K

Short-term disability

Life insurance

Job summary

Randstad USA in Buford, GA is seeking high-energy Inbound Sales Representatives / Customer Experience Advisors (CEA) to join our team. You will deliver exceptional inbound customer service, identify sales opportunities, and guide customers through product offerings while converting inquiries into sales.

The role requires 1–3 years in a contact center or sales environment, and a 6-week training starting October 19.

Qualifications

• 1–3 years of contact center (inbound customer service or sales) experience.
• Must attend the full 6-week training starting October 19 with no time off.
• Excellent communication, problem-solving, and basic math skills; proficient in CRM, order management, and multi-application navigation.

Responsibilities

• Handle inbound calls, chats, and emails; advise on products, promotions, and pricing while converting inquiries into sales.
• Resolve account, billing, and order issues on first contact; document interactions in the CRM and deliver high-touch brand support.
• Complete a 6-week onboarding program; maintain product knowledge while meeting performance, quality, and SLA metrics.

Skills

Inside Sales

Call Center

Data Entry

Typing Skills

Education

High School

Tools

CRM

Order Management

Multi-Application Navigation

Job description

Randstad USA in Buford, GA is seeking high-energy Inbound Sales Representatives / Customer Experience Advisors (CEA) to join our team. You will deliver exceptional inbound customer service, identify sales opportunities, and guide customers through product offerings while converting inquiries into sales.

The role requires 1–3 years in a contact center or sales environment, and a 6-week training starting October 19.