Inbound Sales Specialist - Customer Solutions

MCI; Savannah (GA); On-site; USD 36,000 - 45,000; Full time

Job summary

MCI is hiring a Full-Time Inbound Sales Representative in Savannah, GA. You will handle inbound calls, identify customer needs, and guide purchasers to suitable products while meeting sales targets. The role emphasizes building relationships, delivering excellent service, and documenting interactions in CRM tools.

Ideal candidates are 18+, with a high school diploma or GED, strong communication, and basic computer skills. Prior call center or sales experience is a plus.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is hiring a Full-Time Inbound Sales Representative in Savannah, GA. You will handle inbound calls, identify customer needs, and guide purchasers to suitable products while meeting sales targets. The role emphasizes building relationships, delivering excellent service, and documenting interactions in CRM tools.

Ideal candidates are 18+, with a high school diploma or GED, strong communication, and basic computer skills. Prior call center or sales experience is a plus.