On-Site Implementation Ops Lead - Grow Teams & Solutions

Teamtalentus; Meridian (ID); On-site; USD 57,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Career development opportunities

Job summary

Paylocity in Meridian, ID is seeking a Team Lead — Implementation Operations to coach and guide a team of Implementation Consultants, drive quality metrics, and resolve client issues quickly.

You will collaborate with managers to improve processes, manage multiple projects, and ensure timely delivery while maintaining strong client relationships. This is a 100% in-office role at our Meridian location.

Qualifications

• Minimum two years’ experience in an Implementation role required.
• Bachelor’s degree required.
• Must have a complete understanding of Paylocity’s implementation standards, policies, and procedures.

Responsibilities

• Supervise operations for their designated team.
• Supervise the work of their assigned group on a day-to-day basis, including delegation of work assignments.
• Provide support, coaching and development of new and existing team members.
• Facilitate communication and expectations through regular meetings and team huddles.
• Develop and collaborate with management on best practices to improve team performance.
• Troubleshoot escalated client/departmental issues and offer client solutions aligning with satisfaction and direction.
• Meet defined KPIs and act as primary contact for new hires.

Skills

Leadership & mentoring

Project management

Communication skills

Problem solving

Data analysis

Team supervision

Education

Bachelor’s degree

Tools

MS Office

Job description

Paylocity in Meridian, ID is seeking a Team Lead — Implementation Operations to coach and guide a team of Implementation Consultants, drive quality metrics, and resolve client issues quickly.

You will collaborate with managers to improve processes, manage multiple projects, and ensure timely delivery while maintaining strong client relationships. This is a 100% in-office role at our Meridian location.