On-Site Hospitality & Front Desk Specialist

Ricoh USA, Inc.; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Tuition assistance

Paid vacation

Job summary

Ricoh USA, Inc. seeks a Senior On-Site Service Specialist, Hospitality in Houston to deliver premium guest reception, meeting support, and conference room coordination. You will greet visitors, manage emails discreetly, and ensure hospitality standards across events.

The role involves catering coordination, A/V setup, and inventory tasks, working closely with Site Management while maintaining a clean and safe environment in a dynamic office setting.

Qualifications

• Requires high school diploma or GED.
• 1-2 years of hospitality and office experience preferred.
• Valid driver's license may be required.

Responsibilities

• Greet visitors warmly and professionally.
• Manage emails with discretion and confidentiality.
• Check in guests and issue badges; notify hosts on arrival.
• Prepare conference rooms and coordinate seating, A/V, and materials.
• Coordinate catering orders and track invoices.
• Verify sound, video, and connectivity; troubleshoot minor issues.

Skills

Guest services

Email management

Hospitality mindset

Teamwork

Clear communication

Problem solving

Education

High school diploma or GED

Tools

A/V equipment

Office software

Job description

Ricoh USA, Inc. seeks a Senior On-Site Service Specialist, Hospitality in Houston to deliver premium guest reception, meeting support, and conference room coordination. You will greet visitors, manage emails discreetly, and ensure hospitality standards across events.

The role involves catering coordination, A/V setup, and inventory tasks, working closely with Site Management while maintaining a clean and safe environment in a dynamic office setting.