On-Site Hearing Center Outreach Coordinator

NationsBenefits, LLC; Macon (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

NationsBenefits is seeking a Hearing Ambassador to assist licensed dispensers, educate members on hearing wellness, and schedule tests at the Sam’s Club Hearing Aid Center in Macon, GA. You will engage customers, support growth through community outreach, and promote non-hearing-aid products where applicable.

The role emphasizes daily outbound calls, strong customer service, and the ability to work on-site with excellent communication and scheduling skills within a healthcare fintech environment.

Qualifications

• High school diploma or equivalent is required.
• Strong customer service or sales experience is preferred.
• Experience with scheduling appointments is expected.
• Excellent oral and written communication skills are essential.

Responsibilities

• Assist customers and educate on hearing wellness.
• Schedule appointments and support growth through outreach.
• Complete outbound calls to prospective and existing customers.
• Promote products and services beyond hearing aids when appropriate.
• Walk the club and engage members at events to generate tests.

Skills

Customer service

Sales experience

Scheduling

Communication

PC literacy

Education

High school diploma

Tools

Scheduling software

PC hardware/software

Job description

NationsBenefits is seeking a Hearing Ambassador to assist licensed dispensers, educate members on hearing wellness, and schedule tests at the Sam’s Club Hearing Aid Center in Macon, GA. You will engage customers, support growth through community outreach, and promote non-hearing-aid products where applicable.

The role emphasizes daily outbound calls, strong customer service, and the ability to work on-site with excellent communication and scheduling skills within a healthcare fintech environment.