On-Site Healthcare Operations Lead

Renovo Solutions; Boston (MA); On-site; USD 60,000 - 70,000; Full time

Job summary

Renovo Solutions is seeking an on-site Operations Support Specialist to manage account administration for a resident staff facility. You will maintain strong relationships with account sponsors, facility staff, and service personnel while ensuring accurate service reports and CMMS data entry.

Responsibilities include coordinating outside vendor services, negotiating service contracts when needed, managing inventory and monthly reports, and coordinating with sponsors on performance metrics.

Qualifications

• BS degree or equivalent required.
• Minimum 2 years of Life Science / Research industry experience preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Provide on-site account administration and maintain strong relationships with sponsors and facility staff.
• Enter service reports and manage CMMS RENOVOLive data, tracking maintenance and repair activities.
• Coordinate and monitor outside vendor services, escalating as needed and negotiating service contracts when necessary.
• Maintain accurate inventory records, review inventory and budget reports, and present metrics to sponsors weekly.
• Schedule preventive maintenance proactively while balancing repairs and urgent requests; respond to urgent requests within 15 minutes.

Skills

Communication

Organization

Excel

Education

B.S Degree or equivalent

Tools

Microsoft Office

Job description

Renovo Solutions is seeking an on-site Operations Support Specialist to manage account administration for a resident staff facility. You will maintain strong relationships with account sponsors, facility staff, and service personnel while ensuring accurate service reports and CMMS data entry.

Responsibilities include coordinating outside vendor services, negotiating service contracts when needed, managing inventory and monthly reports, and coordinating with sponsors on performance metrics.