On-site Guest Services Specialist

Equity LifeStyle Properties; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Equity LifeStyle Properties in Fort Myers, Florida is seeking a friendly Concierge to serve guests and residents, act as the property liaison, and provide information in person and over the phone. The role is on-site, emphasizing hospitality, accuracy, and helpful communication.

Responsibilities include processing payments and deposits, running reports, submitting maintenance requests to keep operations efficient, and partnering with the Property Manager to address inquiries promptly and

Qualifications

• 1+ years customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Strong organizational skills

Attention to detail

Computer literacy / learn new systems

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Fort Myers, Florida is seeking a friendly Concierge to serve guests and residents, act as the property liaison, and provide information in person and over the phone. The role is on-site, emphasizing hospitality, accuracy, and helpful communication.

Responsibilities include processing payments and deposits, running reports, submitting maintenance requests to keep operations efficient, and partnering with the Property Manager to address inquiries promptly and