Concierge

Equity LifeStyle Properties, Inc.; Fort Myers (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Equity LifeStyle Properties, Inc. is hiring a Concierge in Fort Myers, Florida. This role involves providing exceptional customer service to guests and residents, acting as a property liaison, processing payments, and maintaining office efficiency.

The ideal candidate will have a high school diploma, be skilled in customer service, and possess strong organizational skills. If you are detail-oriented and capable of learning new systems, this opportunity is for you.

Qualifications

• 1+ years of experience in customer service.
• Ability to respond to guest inquiries in person and over the phone.
• Ability to process payments and manage maintenance requests.

Responsibilities

• Provide guests and residents with information and assistance.
• Process payments and deposits efficiently.
• Communicate with Property Manager to address inquiries.

Skills

Exceptional customer service skills

Strong organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Concierge in N Fort Myers, Florida.

What You’ll Do

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Your Job Will Include

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & Skills You Need

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

We invite you to visit our website at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.