Front Desk & Guest Services Specialist

Equity LifeStyle Properties, Inc.; Saint James City (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in St James City, Florida. The role focuses on delivering excellent guest and resident service, handling inquiries, and supporting property operations.

You will manage payments, run reports, and coordinate with the Property Manager to ensure smooth daily office activities. A customer-service background and basic computer skills are essential to succeed in this position.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Communication

Organizational skills

Rapid learner

Education

High school diploma

Tools

Computer literacy

Job description

Equity LifeStyle Properties, Inc. is hiring a Front Desk Clerk in St James City, Florida. The role focuses on delivering excellent guest and resident service, handling inquiries, and supporting property operations.

You will manage payments, run reports, and coordinate with the Property Manager to ensure smooth daily office activities. A customer-service background and basic computer skills are essential to succeed in this position.