Concierge

Equity LifeStyle Properties; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Equity LifeStyle Properties in Fort Myers, Florida is seeking a friendly Concierge to serve guests and residents, act as the property liaison, and provide information in person and over the phone. The role is on-site, emphasizing hospitality, accuracy, and helpful communication.

Responsibilities include processing payments and deposits, running reports, submitting maintenance requests to keep operations efficient, and partnering with the Property Manager to address inquiries promptly and

Qualifications

• 1+ years customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with the Property Manager and communicate frequently to address inquiries promptly.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service experience

Strong organizational skills

Attention to detail

Computer literacy / learn new systems

Education

High school diploma or equivalent

Job description

Concierge – N Fort Myers, Florida

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

We are hiring for the position of Concierge in N Fort Myers, Florida.

What you’ll do:

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.

As an Equal Opportunity Employer, we welcome and thank all applicants.