On-Site General Manager — Master-Planned Community

FirstService Residential; Bradenton (FL); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays

Job summary

FirstService Residential in Bradenton, FL is seeking a General Manager to lead the on-site operations and partner with Regional Directors and the Board to implement projects and deliver quality service. You will manage a team, oversee budgets, and ensure contractual obligations are met.

You will coordinate across departments, maintain site standards, and drive timely completion of maintenance, construction, and reporting tasks while safeguarding fiscal integrity and customer satisfaction.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or Construction
• Bachelor's degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.
• Responsible for association fiscal management including financial statement review and comprehension.
• Develop and prepare appropriate annual draft budget for Board of Director approval, implement and manage in accordance with the budgets.
• Manage association accounting needs including payment of invoices in accordance to Standards of Operations, audit, tax payments, budgets, and delinquency monitoring.

Skills

Leadership

Interpersonal skills

Critical thinking

Problem solving

MS Office

Outlook

Communication

Decision making

Education

Bachelor's degree in business or related field

CAM Certification

Tools

Microsoft Office

Outlook

Windows OS

Job description

FirstService Residential in Bradenton, FL is seeking a General Manager to lead the on-site operations and partner with Regional Directors and the Board to implement projects and deliver quality service. You will manage a team, oversee budgets, and ensure contractual obligations are met.

You will coordinate across departments, maintain site standards, and drive timely completion of maintenance, construction, and reporting tasks while safeguarding fiscal integrity and customer satisfaction.