On-Site Community Association Manager

FirstService Residential; Ormond Beach (FL); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Full benefits

401k with company match

Paid holidays

Travel may be required

Job summary

FirstService Residential is seeking an experienced Community Association Manager to lead the on-site operations and coordinate with departments and the Board to meet company objectives and deliver quality service.

You will oversee property maintenance, staff, and projects to ensure contracts are met, inspections are conducted, and services run on time and within budget while maintaining strong resident relations.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.
• Reserved for property specific job responsibilities. (i.e.-Organizing packages)

Skills

Leadership

Communication

Problem solving

Critical thinking

Organization

Team management

Confidential information handling

Florida statutes knowledge

Education

Bachelor’s degree in business or related field

CAM Certification (Florida)

Tools

Microsoft Office

Outlook

Windows

Job description

FirstService Residential is seeking an experienced Community Association Manager to lead the on-site operations and coordinate with departments and the Board to meet company objectives and deliver quality service.

You will oversee property maintenance, staff, and projects to ensure contracts are met, inspections are conducted, and services run on time and within budget while maintaining strong resident relations.