On-Site Gaming Cabinet Technician – Travel Ready

Aristocrat Gaming; Tahlequah (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Aristocrat Gaming in the United States is seeking a Field Service Technician to install, troubleshoot, maintain, and repair gaming machines and controllers across assigned venues. You will travel to casinos, diagnose issues, and deliver hands-on technical support with a focus on customer satisfaction.

This entry-level role includes a robust training program during the first 6 months, hands-on field experience, and opportunities to grow within a people-first culture that values safety and

Qualifications

• High school diploma, GED, or equivalent work experience.
• Willing to travel up to 30% (regional/national).
• Strong problem-solving and customer-service skills.

Responsibilities

• Install, convert, troubleshoot, repair, and remove gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies.
• Complete Pre-Site Surveys and follow the schedule for service activities.
• Maintain inventory accuracy and follow parts processes.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.

Skills

Problem solving

Customer service

Self-starter

Effective communication

Education

High school diploma or GED

Job description

Aristocrat Gaming in the United States is seeking a Field Service Technician to install, troubleshoot, maintain, and repair gaming machines and controllers across assigned venues. You will travel to casinos, diagnose issues, and deliver hands-on technical support with a focus on customer satisfaction.

This entry-level role includes a robust training program during the first 6 months, hands-on field experience, and opportunities to grow within a people-first culture that values safety and