Field Technician: Gaming Machines (Travel & On‑Site Support)

Aristocrat Leisure

Tahlequah (OK)

On-site

USD 40,000 - 55,000

Full time

7 days ago

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Benefits offered by this job

Bonuses and incentives

Health benefits

Paid time off

Retirement plans

Job summary

Aristocrat Gaming is seeking a Field Service Technician to join our Field Operations team. You will install, troubleshoot, and service gaming machines, signs, and controllers at customer sites, primarily in casino environments across the region.

The role requires a proactive, customer-focused approach, willingness to travel up to 30%, and the ability to work independently with little supervision. A high school diploma and valid driver's license are required, and training will be provided during

Qualifications

High school diploma or GED.
At least 21 years of age with a clean driving record.
Willing to travel up to 30% regionally/nationally.

Responsibilities

Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and controllers.
Perform routine maintenance on gaming machines.
Respond promptly to customer calls and emergency requests, prioritizing critical issues.
Complete Pre-Site Surveys and follow schedules for service activities.
Maintain inventory accuracy and adhere to parts inventory processes.
Support customers with technical inquiries and documentation.
Report on trends, needs and service challenges.