Gaming Field Technician — Travel & On-Site Installations

Aristocrat Gaming; Chicago (IL); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Aristocrat Gaming is seeking a Field Service Technician to join our Field Service Operations team in the United States and Canada. You’ll install, troubleshoot, and service gaming machines and controllers, travel as needed, and complete a hands-on training program in your first six months.

This entry-level role emphasizes problem-solving, customer service, and timely, professional support in casino environments.

Qualifications

• High school diploma or GED required; equivalent work experience acceptable.
• Willing to travel up to 30% domestically.
• Able to obtain gaming license as required.

Responsabilités

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergency requests.
• Maintain inventory accuracy and follow the parts inventory process.
• Support customers with technical inquiries and documentation.
• Report on trends, needs, and service challenges.

Connaissances

Communication

Problem solving

Customer service

Self-motivation

Organizational skills

Formation

High school diploma or GED

Description du poste

Aristocrat Gaming is seeking a Field Service Technician to join our Field Service Operations team in the United States and Canada. You’ll install, troubleshoot, and service gaming machines and controllers, travel as needed, and complete a hands-on training program in your first six months.

This entry-level role emphasizes problem-solving, customer service, and timely, professional support in casino environments.