Entry-Level Gaming Field Technician | Travel & Hands-On Tech

Aristocrat; Tahlequah (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

Aristocrat Gaming is seeking a Field Service Technician to support customers by installing, maintaining, repairing, and removing gaming machines, signs, and controllers. You will travel to sites, respond to issues quickly, and complete required training."

Entry-level role with hands-on and virtual training over the first 6 months, requiring a valid driver's license and willingness to travel.

Qualifications

• High school diploma or GED or equivalent work experience.
• Willing to travel within assigned territory and across regions.
• Good communication and problem-solving skills.
• Self-starter, organized, and proactive with the ability to work with little direction.

Responsibilities

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and controllers.
• Perform routine maintenance on gaming machines.
• Respond promptly to customer calls and emergencies, prioritizing critical issues.
• Complete Pre-Site Surveys and follow the schedule for service activities.
• Maintain inventory accuracy and follow parts processes.
• Support customers with technical inquiries and documentation.
• Report trends, needs, and service challenges.
• Document service activities using field service reporting tools.

Skills

Customer service

Communication

Problem solving

Self-motivated

Adaptability

Education

High school diploma or equivalent

Job description

Aristocrat Gaming is seeking a Field Service Technician to support customers by installing, maintaining, repairing, and removing gaming machines, signs, and controllers. You will travel to sites, respond to issues quickly, and complete required training."

Entry-level role with hands-on and virtual training over the first 6 months, requiring a valid driver's license and willingness to travel.