On-Site Front Desk & Member Care Floater (Per Diem)

Planet Fitness; Salt Lake City (UT); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings

Job summary

Planet Fitness in Salt Lake City, UT is seeking a part-time Member Services Representative to greet members, assist with membership inquiries, and process transactions.

This per diem role requires on-site work, a friendly attitude, and a commitment to maintaining a clean, welcoming club environment. Responsibilities include check-ins, payments, tours for prospective members, and promoting current specials. Prior customer service experience is a plus.

Qualifications

• Must be 18 years or older.
• On-site, not remote.
• Positive attitude and strong work ethic.
• Reliable, punctual and dependable.
• Professional and solutions-oriented in interactions.
• Commitment to cleanliness and positive member experience.
• Ability to follow company cleaning practices and safety procedures.
• Able to read and follow verbal and written instructions.
• CPR/AED Certification within required timeframes.
• Tanning Certification within company required timeframes.
• National Sex Offender Registry check required.
• Utah locations participate in E-Verify.
• On-site work required.

Responsibilities

• Greet members, prospective members and guests in a friendly, professional manner.
• Assist members with account inquiries, changes and billing questions.
• Provide information about memberships and amenities; assist tours and sign-ups.
• Check members into the system using the club POS.
• Handle phones professionally and efficiently; process memberships, cancellations and payments.
• Maintain club cleanliness and safe environment throughout shift.

Skills

Customer service

Professional communication

Reliability

Punctuality

Education

High school diploma or equivalent

Job description

Planet Fitness in Salt Lake City, UT is seeking a part-time Member Services Representative to greet members, assist with membership inquiries, and process transactions.

This per diem role requires on-site work, a friendly attitude, and a commitment to maintaining a clean, welcoming club environment. Responsibilities include check-ins, payments, tours for prospective members, and promoting current specials. Prior customer service experience is a plus.