Member Services Specialist - Front Desk (Onsite)

First National Bankers Bank; Salt Lake City (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness in Salt Lake City, UT is hiring a Member Services Representative (MSR) for a full-time day shift. You will greet members and guests, process sign-ups and payments, and provide friendly, solutions-oriented service in a welcoming "Judgement Free Zone" environment.

This on-site role requires excellent communication, reliability, and the ability to work mornings or evenings. Bilingual English/Spanish is encouraged.

Qualifications

• Must be 18 years of age or older.
• On-site work is required (no remote).
• Customer-focused, upbeat and professional.
• Reliable, punctual and dependable.
• Strong communication and problem-solving abilities.
• Commitment to cleanliness and positive member experience.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with sign-ups, account inquiries, and payments.
• Answer phones and respond to member questions promptly.
• Maintain clean and organized front desk and club areas.

Job description

Planet Fitness in Salt Lake City, UT is hiring a Member Services Representative (MSR) for a full-time day shift. You will greet members and guests, process sign-ups and payments, and provide friendly, solutions-oriented service in a welcoming "Judgement Free Zone" environment.

This on-site role requires excellent communication, reliability, and the ability to work mornings or evenings. Bilingual English/Spanish is encouraged.