On-Site Front Desk & Guest Services Specialist

The Michelle Martin Group; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

The Michelle Martin Group is seeking a friendly Front Desk Receptionist for a temporary, full-time on-site role in Baltimore, MD. This position offers day-to-day support tasks and direct interaction with visitors and staff.

You will greet visitors, answer and screen calls, handle mail and deliveries, and provide administrative support while maintaining a professional reception area. Strong communication and multitasking are essential.

Qualifications

• Strong verbal and written communication abilities.
• Prior administrative/front desk experience.
• Excellent problem-solving and multitasking skills.
• Commitment to providing exceptional customer service.

Responsibilities

• Greeting visitors and directing them to the correct office.
• Answering and screening phone calls, taking messages.
• Handling mail, deliveries, and courier items.
• Providing administrative support and basic filing.
• Maintaining a clean and organized reception area.
• Responding to customer inquiries promptly and courteously.
• Demonstrating strong communication and organizational skills.
• Multitasking and time management.

Skills

Verbal and written communication

Front desk experience

Customer service

Problem solving

Multitasking

Organizational skills

Professionalism

Tools

Microsoft Office

Job description

The Michelle Martin Group is seeking a friendly Front Desk Receptionist for a temporary, full-time on-site role in Baltimore, MD. This position offers day-to-day support tasks and direct interaction with visitors and staff.

You will greet visitors, answer and screen calls, handle mail and deliveries, and provide administrative support while maintaining a professional reception area. Strong communication and multitasking are essential.