Banking Customer Care Specialist

Teleperformance; Florida; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

Teleperformance is looking for a Banking Customer Service Representative based on-site in North Lauderdale, Florida. You will engage with customers to resolve inquiries through various channels while delivering outstanding service.

The ideal candidate will possess a High School Diploma, proven call center experience, and strong communication skills. Join us at Teleperformance to take the next step in your career with competitive wages and full benefits.

Qualifications

• High School Diploma or equivalent required.
• 18 years of age or older.
• Proficient in PC operation and navigation.
• Ability to set up home Wi-Fi network.

Responsibilities

• Connect with customers via phone/email/chat/social media.
• Calmly attempt to resolve and de-escalate any issues.
• Respond to requests for assistance.
• Track all call-related information for auditing.

Skills

Proven call center experience

Outstanding communication

Typing 25 WPM

Entry-level network troubleshooting

Strong organizational skills

Education

High School Diploma or equivalent

Tools

PC operation and navigation

Job description

Teleperformance is looking for a Banking Customer Service Representative based on-site in North Lauderdale, Florida. You will engage with customers to resolve inquiries through various channels while delivering outstanding service.

The ideal candidate will possess a High School Diploma, proven call center experience, and strong communication skills. Join us at Teleperformance to take the next step in your career with competitive wages and full benefits.