Bilingual Customer Service Specialist (Spanish/English)

TP; Florida; Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

TP is seeking a Bilingual Customer Service Specialist in North Lauderdale, FL to be the primary contact for clients, managing inbound and outbound communications with professional excellence. You will use web-based tools to resolve inquiries and ensure a seamless customer experience in a high-velocity environment, requiring Spanish and English proficiency.

Ideal candidates have at least 6 months of customer service experience and are passionate about delivering top-tier service in a fast-paced

Qualifications

• Bilingual in Spanish and English.
• High School Diploma or equivalent required.
• Minimum 6 months of customer service experience preferred.
• Proficient in handling inbound and outbound inquiries with professionalism.

Responsabilités

• Handle and respond to customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information.
• Aim to resolve issues on the first contact where possible.
• Communicate effectively with customers.

Connaissances

Bilingual Spanish/English

Customer service

Inbound/outbound communications

Excellent communication

Formation

High School Diploma or equivalent

Outils

Web-based tools

Description du poste

TP is seeking a Bilingual Customer Service Specialist in North Lauderdale, FL to be the primary contact for clients, managing inbound and outbound communications with professional excellence. You will use web-based tools to resolve inquiries and ensure a seamless customer experience in a high-velocity environment, requiring Spanish and English proficiency.

Ideal candidates have at least 6 months of customer service experience and are passionate about delivering top-tier service in a fast-paced