On-Site Field Service Technician — Water Systems

Xylem Water Solutions Netherlands; Mission (KS); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company contribution

Paid time off

Job summary

Xylem is seeking a Field Service Technician to perform field service activities at customer sites in a safe, efficient, and professional manner. You will troubleshoot, repair, install, and maintain mechanical, electrical, hydraulic, pneumatic, diesel, and other equipment depending on the business unit.

You will manage parts inventory, complete service reports, and provide exceptional customer service while working independently in diverse field environments.

Qualifications

• High school diploma or GED required.
• 0-2 years of technical, mechanical, electrical, diesel, or related field service experience preferred.
• Prior customer-facing experience preferred.
• Experience with mechanical equipment, electrical systems, diesel, hydraulics, HVAC, automotive, industrial equipment, pumps, fusion, or related technical fields is a plus.

Responsibilities

• Promote and maintain a safe work environment for employees, customers, and contractors.
• Perform troubleshooting, repair, installation, and preventative maintenance on customer- and company-owned equipment.
• Diagnose mechanical, electrical, hydraulic, pneumatic, diesel, and other equipment issues as applicable to the business unit.
• Manage parts inventory and maintain accurate service documentation.
• Identify, communicate, and address safety concerns at customer sites.
• Deliver high-quality customer service while serving as a primary point of contact in the field.
• Complete service reports and required documentation accurately and on time.
• Demonstrate accountability, innovation, and ownership in daily work activities.
• Collaborate effectively with team members while maintaining the ability to work independently.
• Support multiple customer locations, systems, and technologies as required.

Skills

Troubleshooting

Mechanical knowledge

Electrical knowledge

Hydraulics

Pneumatics

Fusion

Customer service

Independent work

Communication

MS Office

Education

High school diploma or GED

Job description

Xylem is seeking a Field Service Technician to perform field service activities at customer sites in a safe, efficient, and professional manner. You will troubleshoot, repair, install, and maintain mechanical, electrical, hydraulic, pneumatic, diesel, and other equipment depending on the business unit.

You will manage parts inventory, complete service reports, and provide exceptional customer service while working independently in diverse field environments.