Water Systems Field Technician - Troubleshooting

Xylem; Shakopee (MN); On-site; USD 52,000 - 76,000; Full time

Job summary

Xylem is seeking a Field Service Technician to perform field service activities at customer sites, troubleshoot systems, and conduct preventative maintenance. This role requires travel and strong problem-solving skills to ensure safe and reliable operation of equipment.

You will interface with customers, work across multiple sites and technologies, and contribute to a culture of safety, teamwork, and continuous improvement. Strong communication and technical knowledge are essential.

Qualifications

• Electrical, mechanical, diesel, fusion experience as applicable
• Customer service experience is required
• Demonstrates critical thinking and troubleshooting ability

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of company property
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment
• Usually works with direct supervision but can work independently if needed

Skills

Electrical experience

Mechanical experience

Diesel experience

Customer service experience

Critical thinking

Troubleshooting

Communication

Microsoft Office

Education

HS diploma or equivalent

CDL, class A or B endorsements

Job description

Xylem is seeking a Field Service Technician to perform field service activities at customer sites, troubleshoot systems, and conduct preventative maintenance. This role requires travel and strong problem-solving skills to ensure safe and reliable operation of equipment.

You will interface with customers, work across multiple sites and technologies, and contribute to a culture of safety, teamwork, and continuous improvement. Strong communication and technical knowledge are essential.