On-Site Field Service Technician – SCR & Emissions Systems

Miratechcorp; Reno (NV); On-site; USD 65,000 - 95,000; Full time

Job summary

MIRATECH in Reno, NV seeks a Field Service Manager to support customers with on-site service, technical support, and on-site training. You will commission new SCR equipment, perform preventive maintenance, troubleshoot and repair, and prepare performance reports.

The role requires coordination with product support and engineering, site management, and 24/7 on-call coverage. Travel is 50-75% after the initial site assignment and emissions compliance is essential.

Qualifications

• Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices, PID controls.
• Proficiency with AC and DC Circuits including Relay Logic
• Sharp analytical mind with an interest in engines, controls, and emissions
• Enthusiasm to learn and become an expert
• Demonstrated ability to make independent decisions and work in a loosely structured environment
• Excellent organizational and time management skills; able to juggle multiple priorities and deadlines
• Excellent problem solving skills
• Initial assignment may require full-time residence at a single customer site with 24/7 on-call availability for the duration of the contract. Following completion of the site assignment, travel requirements will align with standard Field Service Technician expectations (50-75% overnight travel).
• 3-7 years prior field service technician experience or equivalent knowledge, skills, and abilities.
• Excellent communication and interpersonal skills. Able to communicate effectively in writing and verbally.
• Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint). Applicant must pass a proficiency test.
• Must possess valid driver's license
• Must possess a passport or have the ability to obtain one

Responsibilities

• Commissioning the total system scope supplied by MIRATECH on new installations
• Perform routine maintenance and service on existing products
• Provide telephone support to customers including troubleshooting and replacement parts identification
• Site coordination and project meetings
• Post-commissioning customer training on operations and maintenance
• Daily reports to customers and internal staff while in the field
• Follow up customer calls after service work completion
• Keep up-to-date on company products and services
• Plan own work schedule efficiently
• Maintain test equipment and special tools calibration
• Serve as MIRATECH's primary on-site technical representative at a designated customer facility for the duration of the assigned contract.
• Provide immediate on-site response to alarms, system faults, and performance deviations on a 24/7 on-call basis during the dedicated site assignment.
• Develop in-depth knowledge of the assigned site's equipment configuration, operating conditions, and historical performance trends.
• Maintain continuous operational readiness of MIRATECH equipment at the assigned site, ensuring maximum uptime and emissions compliance.
• Coordinate with MIRATECH Product Support and Engineering teams for escalation of complex technical issues.
• Upon completion of the dedicated site contract, transition to standard Field Service Technician travel requirements (50-75% overnight travel).

Skills

Instrumentation

PID controls

AC/DC Circuits

Relay Logic

Communication skills

Tools

Outlook

Word

Excel

PowerPoint

Job description

MIRATECH in Reno, NV seeks a Field Service Manager to support customers with on-site service, technical support, and on-site training. You will commission new SCR equipment, perform preventive maintenance, troubleshoot and repair, and prepare performance reports.

The role requires coordination with product support and engineering, site management, and 24/7 on-call coverage. Travel is 50-75% after the initial site assignment and emissions compliance is essential.