On-Site Field Service Technician I — Customer-Facing

Canon USA & Affiliates; Richmond (VA); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities

Canon welcome kit

Descripción de la vacante

Canon U.S.A., Inc. is seeking a Field Service Technician to perform on-site maintenance and support for Canon products in Richmond, VA. You’ll deliver service with professionalism, document activities, and help ensure equipment runs reliably for customers.

This customer-facing role requires a High School diploma or equivalent, ability to travel with a valid driver’s license, and lifting up to 50 pounds. You may need to meet security clearances and comply with customer policies, including health

Formación

• Hold a High School diploma or equivalent experience required.
• Ability to travel with valid driver's license and acceptable driving record.
• Security/clearance requirements may apply.
• Must be able to lift 50 pounds and be active more than 50 percent of the time.

Responsabilidades

• Reporting to your manager product failure trends and serviceability issues with documentation.
• Providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Maintaining all technical information, Field Service Reports, Expense Reports, and Canon property.
• Showcasing strong customer communication and satisfaction skills.
• Maintaining the performance of assigned machines.
• Facilitating performance to achieve branch/district targets.

Conocimientos

Customer service orientation

Communication skills

Travel readiness

Physical stamina

Educación

High School diploma or equivalent

Descripción del empleo

Canon U.S.A., Inc. is seeking a Field Service Technician to perform on-site maintenance and support for Canon products in Richmond, VA. You’ll deliver service with professionalism, document activities, and help ensure equipment runs reliably for customers.

This customer-facing role requires a High School diploma or equivalent, ability to travel with a valid driver’s license, and lifting up to 50 pounds. You may need to meet security clearances and comply with customer policies, including health