Field Service Tech I — Imaging Systems On-Site

Canon Virginia, Inc; Richmond (VA); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Canon Virginia, Inc. is seeking a Field Service Technician to deliver on-site maintenance and support for Canon-supported products. You will travel to customer sites, diagnose issues, perform repairs, and document service activities.

This role emphasizes strong customer service, safety, and reliability. You must lift up to 50 pounds, hold a high school diploma, and be willing to obtain required clearances and vaccination per policy. The position is full-time and on-site in the Richmond, VA area.

Formación

• Hold a High School diploma or equivalent experience.
• Possess a basic understanding of internet environments and complete the PDIF new-hire class.
• Ability to travel (valid driver’s license and acceptable driving record).
• Required to obtain security/other clearances to enter customer premises.
• Must lift 50 pounds and be active more than 50% of the time.

Responsabilidades

• Report product failure trends and serviceability issues with documentation.
• Provide efficient on-site maintenance and respond to customer needs.
• Maintain Field Service Reports, Expense Reports, and Canon property.
• Demonstrate strong customer communication and satisfaction skills.
• Maintain performance of assigned machines and contribute to meeting branch targets.

Conocimientos

HS diploma

Internet basics

Travel required

Security clearances

Lift 50 lbs

Educación

High School diploma or equivalent

Descripción del empleo

Canon Virginia, Inc. is seeking a Field Service Technician to deliver on-site maintenance and support for Canon-supported products. You will travel to customer sites, diagnose issues, perform repairs, and document service activities.

This role emphasizes strong customer service, safety, and reliability. You must lift up to 50 pounds, hold a high school diploma, and be willing to obtain required clearances and vaccination per policy. The position is full-time and on-site in the Richmond, VA area.