On-Site Field Service Engineer — Precision Instrumentation

Mettler-Toledo; New Jersey; In loco; USD 60.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

401(k) with company match

Tuition reimbursement

Descrizione del lavoro

Mettler-Toledo Process Analytics division seeks a field service technician in the United States to troubleshoot and repair instrumentation at customer sites. You will perform calibrations, preventative maintenance, and basic end-user training while ensuring uptime and adherence to METTLER TOLEDO procedures.

You will coordinate with scheduling, support teams, and sales to meet targets, manage inventory, and document activities daily.

Competenze

• High school diploma or GED; technical aptitude in engineering, electronics, instrumentation, or related fields.
• AA degree with technical major preferred or related job experience.
• Ability to present ideas to a large group.
• 2–4 years in METTLER TOLEDO process analytics field service or 2–3 years hands-on mechanical experience.

Mansioni

• Troubleshoot and repair industry products without assistance.
• Resolve first-line customer concerns; assist with invoicing issues when applicable.
• Perform calibrations and preventative maintenance per METTLER TOLEDO procedures and customer requirements.
• Provide basic end-user training.
• Cooperate with Scheduling Analyst and Service Support Team.
• Meet targets while controlling expenses.
• Ensure company vehicle is serviced per fleet requirements.
• Promote and sell service and products; submit sales leads as appropriate.
• Maintain inventory levels and accuracy; manage stocked items.
• Comply with safety and quality policies and procedures.
• Meet customer uptime targets and complete tasks on time.
• Complete paperwork daily via company laptop in a professional manner.
• Maintain professional relationships with customers, sales, technicians and leaders.
• Record all activities in DSM and submit related materials timely.
• Foster collaboration with field and service support colleagues.

Conoscenze

Technical troubleshooting

Customer facing

Electromechanical systems

Field service

Formazione

High School Diploma or GED

AA degree or technical equivalent

Descrizione del lavoro

Mettler-Toledo Process Analytics division seeks a field service technician in the United States to troubleshoot and repair instrumentation at customer sites. You will perform calibrations, preventative maintenance, and basic end-user training while ensuring uptime and adherence to METTLER TOLEDO procedures.

You will coordinate with scheduling, support teams, and sales to meet targets, manage inventory, and document activities daily.