Field Service Technician

Mettler-Toledo International, Inc; Baltimore (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading precision instruments company is seeking a Field Service Technician in Baltimore, MD. This full-time, on-site role involves installing, diagnosing, and repairing instruments, performing maintenance, and providing customer support. The ideal candidate has technical skills and a relevant educational background.

Qualifications

• Experience with installation, maintenance, and repair of precision instruments.
• Ability to diagnose and troubleshoot technical issues.
• Experience in providing customer training and support.

Responsibilities

• Install, diagnose, and repair precision instruments.
• Perform routine maintenance and calibrations.
• Troubleshoot technical issues to ensure optimal instrument performance.
• Provide customer training and support.
• Adhere to safety guidelines and maintain accurate service records.
• Travel to client sites within the designated area.

Skills

Technical skills

Problem-solving

Customer service

Attention to detail

Flexibility

Education

Degree or certification in a related technical field

Job description

Overview

METTLER TOLEDO empowers industries worldwide with precision instruments and services that drive progress towards a sustainable future. With a global presence in 40 countries, METTLER TOLEDO serves over 140 countries and employs 17,300 individuals. Specializing in industries such as Life Sciences, pharmaceuticals, manufacturing, and logistics, the company consistently pushes the boundaries of innovation. Their solutions enable businesses to achieve enhanced accuracy, efficiency, and quality while maintaining a commitment to sustainable practices.

Role

This is a full-time on-site role for a Field Service Technician located in Baltimore, MD. The Field Service Technician will be responsible for installing, diagnosing, and repairing precision instruments. Day-to-day tasks include performing routine maintenance, calibrations, and troubleshooting to ensure optimal instrument performance. The technician will also provide customer training and support, adhere to safety guidelines, and maintain accurate service records. Travel to client sites within the designated area is required.

Responsibilities

• Install, diagnose, and repair precision instruments
• Perform routine maintenance and calibrations
• Troubleshoot technical issues to ensure optimal instrument performance
• Provide customer training and support
• Adhere to safety guidelines and maintain accurate service records
• Travel to client sites within the designated area

Qualifications

• Technical skills: Experience with installation, maintenance, and repair of precision instruments
• Problem-solving: Ability to diagnose and troubleshoot technical issues
• Customer service: Experience in providing customer training and support
• Attention to detail: Ability to maintain accurate service records and adhere to safety guidelines
• Relevant experience: Familiarity with industries such as biomedical sciences, food & beverage, and chemical analysis is a plus
• Flexibility: Willingness to travel to client sites within the designated area
• Educational background: A degree or certification in a related technical field is preferred

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